Privacy Policy
Privacy policy of FC Urban
This data privacy policy applies to the FC Urban App with all content, functions and services. FC urban has developed and exploits the FC Urban app and acts as responsible body for the lawfulness of the processing of your Personal Data under data protection laws. Please find our contact details below:
FC Urban BV
Amstel 95
1018EL Amsterdam
The Netherlands
In case you have any questions relating to your privacy or data protection, please contact us via support@fcurban.com
Personal Data and processing
1- Device Data
Certain information when you use the FC Urban app that may identify you as an individual, but the purpose of which is to identify the device you use to access our services, such as.
a. Technical Data, such as your IP-address, time zone setting and location, browser type and version, browsing action, browsing action, browser plug-in types, operating system, platform and other technologies on the devices you use with the FC Urban-App.
b. Usage Data, how you use the FC Urban app
c: Device Data, language setting, device model, device operating system version, FC Urban installed application version
d. Aggregated Data, such as statistical or demographic data, which not considered to be personal data.
e. Profile Data, such as your interests, and preferences based on your activity, and your responses to surveys / polls and quizzes.
Identity Data and Contact Data: We collect information which relates directly to you (such as your username, full name and e-mail address) when you sign-up and register
Profile Data: The data you voluntarily add to your profile during onboarding.
Marketing Data: We collect information in relation to your response to the marketing activities carried out by us, after you have give specific consent to us for example for sending you our Newsletter of promotional communication
How your information is collected
We use different methods to collect the above-mentioned personal data from and about you and /or your device
1. We collect personal information you provide us with during the registration process as well as the information you add to your profile when using the FC Urban App
2. Third parties where you have provided your consent or for co-branded services. Third parties may give us your Identify Data, Contact Data and/or Profile Data where you have provided your consent to that third party to share your information with us for example when you register with your social media account.
3. Automated technologies or interactions. As you interact with the FC Urban App, we may automatically collect data about your device, browsing actions and patterns. We collect this information by using cookies and other similar technologies. We may also receive your personal data if you visit other websites employing our cookies or those of our advertising partners.
Consent
The legal basis on which we process most of your personal data is your consent. We will ask separate and specific consent to process your data related to in-app tracking and for us marketing communications. The FC Urban App is not designed for or intentionally targeted at children 14 years of age or younger. Next to this, children under 16 years of age, cannot give legally valid consent and need the consent of their parent(s) to download and use FC Urban App. to comply with these obligations, we ask user to provide their date of birth when registering. It is not possible for children under 14 years of age to register for the app, and children under 16 years will be asked for parental consent to register and use the FC Urban App.
Third parties
FC Urban transfers your personal data to third parties only if this is necessary to provide the technical functionality of the FC Urban app or in case another legal basis for the disclosure of your personal data exists. The FC Urban app makes use of the following services providers
Google FireBase – Data hosting
Mailchimp – Marketing communication
Personal data may only be used by our service providers in order to fufil their tasks and in conformity with the contracts we concluded with them. Other use of personal information is not permitted and is not carried out by any of these service providers. They are subject to our instructions and are regularly monitored by us. We reserve the right to use or disclose personal information to law enforcement, regulatory, other government agencies, or third parties, if we. believe that use or disclosure is necessary to protect the FC Urban rights and/or to comply with a judicial proceeding, court order, or a legal process.
Security and data retention
We take appropriate security measures to protect your personal data against unauthorized access to our unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. In the agreements with the third parties, we work with, we have agreed the same measures to ensure that their security level is also sufficient to protect your personal data.
We will retain your personal data for as long as necessary to fulfil the purposes we collected it for (e.g, such as providing you access to the FC Urban App), including for the purpose of satisfying any legal, accounting, or reporting requirements Where it is no longer necessary to process your personal data, we will delete or anonymize it. This means, among other, that we retain your personal data for the time your accounts is active. Even if you delete the FC Urban app, for example to install it on a new device, your personal data will remain. If you delete your accounts, all your personal data will also be deleted automatically.
User rights
Under the General Data Protection Regulation (GDPR) users may exercise certain rights regarding their personal data processed with the use of the FC Urban App:
Withdraw consent: You can withdraw your consent at any time by sending us and email.
Access: You have the right to access your personal data.
Rectification: if it appears that your personal data is incorrect, you can ask us to update or correct your data
Restrict: under circumstances you have the right to ask us not to process your data for any purpose other than just storing it.
Delete: you can also request us to delete personal data and stop using it.
Data portability: you have the right receive your data to have it transmitted to another controller.
Object: you have the right to object to the processing of your data if the processing is carried out on a legal basis other than consents.
If you have a question about the processing of your personal data, or in case you want to exercise the above-mentioned rights, please contact us via support@fcurban.com. Your request shall be exercised free of charge and will be addressed by us as early as possible and always within one month. If you are not satisfied with the way in which we handle your personal data or related request and/or questions, you can also submit a complaint to Dutch Data Protection Authority via https://autoriteitpersoonsgegevens.nl
Where personal data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Legal information / version
This privacy statement has been prepared based on provisions of relevant privacy and data protection legislations, including the general Data Protection Regulation. Latest update September 5, 2022